Terms and Conditions

Terms of Service

1. Introduction Welcome to L22 Media Ltd, trading as Wizard Gifts ("Company," "we," "our," or "us"). By accessing or using our website and services, you agree to comply with these Terms of Service. If you do not agree, please do not use our services.

Company number: 16092735

Registered address: 50 Princes Street, Ipswich, IP1 1RJ

2. Use of Our Services You must be at least 18 years old or the age of majority in your jurisdiction to use our services. You agree to provide accurate and up-to-date information when making a purchase or creating an account.

3. Products & Pricing We strive to provide accurate product descriptions and pricing. However, we reserve the right to correct errors, change prices, or modify product details without prior notice.

4. Orders & Payment All orders are subject to availability. We reserve the right to refuse or cancel any order for any reason, including pricing errors or suspected fraud. Payments must be made through the approved payment methods listed on our website.

5. Shipping & Delivery Estimated delivery times are provided for guidance and may vary. We are not responsible for delays caused by third-party carriers or customs. Any customs duties or taxes are the buyer’s responsibility.

6. Returns & Refunds We accept returns within 14 days of delivery, provided the item is in its original condition. Refunds are processed once we receive and inspect the returned item. Shipping fees are non-refundable unless the return is due to our error.

7. Intellectual Property All content on our website, including text, images, and branding, is our property or used with permission. You may not reproduce, distribute, or use our content without authorisation.

All trademarks, logos, and brand names are the property of their respective owners. Wizard Gifts is not affiliated with, endorsed by, or sponsored by Warner Bros. Entertainment Inc., J.K. Rowling, or any of their affiliates. The use of any trade name or trademark is for identification and reference purposes only and does not imply any association with the trademark holder. All Harry Potter merchandise sold on this website is officially licensed and sourced through authorised suppliers.

8. Limitation of Liability We are not liable for any indirect, incidental, or consequential damages resulting from the use of our services. Our total liability shall not exceed the amount paid for the product or service in question.

9. Privacy Policy Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.

10. Changes to Terms We may update these Terms at any time. Continued use of our services after changes are posted constitutes acceptance of the revised Terms.

11. Governing Law These Terms are governed by the laws of the United Kingdom. Any disputes shall be resolved in the courts of the United Kingdom.

12. Contact Information If you have any questions about these Terms, please contact us at support@wizardgifts.com.

Registered office: 50 Princes Street, Ipswich, England, IP1 1RJ.